Welcome to Robinhood Telehealth. By accessing or using our services, including telehealth consultations, digital health tools, and other online services (collectively, the “Services”), you agree to the following Terms of Service (“Terms”).
1. Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
2. Telehealth Services
Robinhood Telehealth provides virtual healthcare consultations and related services. Telehealth services may include medical advice, counseling, testing recommendations, and wellness guidance.
Telehealth is not a substitute for emergency medical care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
The availability of certain services may vary by state based on licensure and local regulations.
3. Appointments and Communications
You agree to provide accurate and complete health information when using our Services.
All consultations are conducted via secure video, phone, or messaging platforms provided or approved by Robinhood Telehealth.
Communications through the platform may be monitored for quality assurance and compliance.
4. Privacy and Data
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal and health information. By using our Services, you consent to the collection and use of your information as outlined in the Privacy Policy.
5. Payment
Fees for telehealth consultations and other services must be paid as indicated at the time of booking.
Payment may be required in advance or at the time of service.
All payments are non-refundable, except as required by applicable law.
6. User Responsibilities
By using our Services, you agree to:
Provide accurate and complete information.
Use the Services only for lawful purposes.
Respect the rights of healthcare providers and other users.
You may not:
Share login credentials or access with unauthorized persons.
Use the Services to harass, threaten, or harm others.
Attempt to interfere with or disrupt the Services.
7. Disclaimers
Telehealth services are provided “as is” and “as available.”
Robinhood Telehealth does not guarantee specific outcomes or results from the Services.
Our Services do not replace in-person medical care, diagnosis, or treatment.
8. Limitation of Liability
To the maximum extent permitted by law, Robinhood Telehealth and its affiliates, employees, or providers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services.
9. Indemnification
You agree to indemnify and hold harmless Robinhood Telehealth, its affiliates, and its providers from any claims, damages, or expenses arising from your violation of these Terms or your use of the Services.
10. Termination
Robinhood Telehealth may suspend or terminate your access to the Services at any time, with or without notice, for violations of these Terms or for any other reason.
11. Governing Law
These Terms are governed by the laws of the state in which Robinhood Telehealth is licensed to operate, without regard to its conflict of law provisions.
12. Changes to Terms
Robinhood Telehealth may update these Terms from time to time. Updated Terms will be posted on our website, and your continued use of the Services constitutes acceptance of the new Terms.
13. Contact Information
If you have questions about these Terms, please contact us at: Robinhood Telehealth Email: [email protected]
